Trading and manufacturing companies usually have one or several employees who are assigned to become Warehouse admin staff. The main task of a Warehouse admin is to record incoming and outgoing goods from the Warehouse.
Not only that, the Warehouse staff usually takes care of the goods or products in the warehouse. For example, the task of a warehouse staff in a book sales and publishing service is to record a stock book , then record which books have come in and which have left the warehouse.
In addition, the Warehouse Admin is also responsible for sending goods until they arrive in the hands of consumers. Usually the Warehouse Admin is filled with one to two people, this usually depends on the size of the warehouse itself.
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Actually, to become a warehouse admin staff there are no specific requirements, at least one must understand basic computer operations, be it Microsoft Word, Microsoft Excel, and stock management applications . One thing for sure is that Warehouse Admin Staff must be careful in recording incoming and outgoing stock.
General Position in Warehousing
In the warehousing department, there are not only warehouse staff. However, there are still many other positions available within the company.
This position determines the amount of responsibility and salary received. The following are general positions within the warehousing department, including:
1. Warehouse Manager
A head of warehouse or manager has the duty to supervise every work related to the warehouse. This is to comply with the standards that the company wants.
In addition, there are several duties of the manager, such as planning the procurement and distribution of materials and production results, supervising warehousing reporting, and ensuring the availability of goods according to market needs.
2. Lead Hand
The person who helps the manager to keep the work in the warehouse running smoothly.
3. Forklift Driver
A person who is able to operate a forklift or forklift truck.
4. Warehouse Specialist
Warehouse specialists are employees who have the scope of work to move goods in or out, both from vehicles and into vehicles. The warehouse specialist will also move the goods to a predetermined location.
Warehouse specialists will carry out packaging of production goods. Therefore the requirement to be part of the warehouse department is to have good physical health. They also have to be able to use inventory software as a tool to track remaining inventory in the warehouse.
5. Shipping and Receiving Staff
Officers who work specifically on the process of sending and receiving goods until the goods reach their destination without experiencing damage.
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6. Loading and unloading officers
The person in charge of unloading incoming goods and loading goods to be sent. The loading and unloading officer must also understand how the forklift works and the installation of pallets so that the arrangement of goods in the warehouse can be more organized.
7. Stocker
Stocker is an officer who focuses on storing goods. He must know which items are almost out of stock so he immediately orders these items from the supplier.
8. Order Selector
Is the officer who selects goods that have been quality controlled.
9. Inspector
Inspectors are tasked with inspecting employees and goods in accordance with standard operating procedures.
10. Material Handler
Namely the person who handles all equipment and supplies in the warehouse so that it functions properly, starting from racks, forklifts and warehouse lighting systems.
11. Delivery Driver
The driver delivers the goods to the customer.
12. Packaging Specialist
Are workers who specifically handle the packaging of goods so that they are safe when stored or shipped. This officer is also in charge of labeling the packaging so that it is not confused with other goods.
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13. Analis Warehouse Management System
People who analyze warehousing systems using Warehouse Management System technology . Employers usually seek qualifications from tertiary backgrounds in Mathematics or Computing majors.
14. Security Supervisor
Is an officer who oversees the security of the warehouse from all crimes, whether committed by employees or people from outside the company.
How the Warehouse Admin Works
In order to be better prepared when working as a Warehouse Admin, there are several duties of the Warehouse Admin staff along with the requirements that can be taken into consideration below!
There are several ways the Warehouse Admin works that you need to know, as follows:
1. Checking and Recording Letters of Acceptance of Products or Goods
Every item or product that goes into and out of the warehouse needs to be recorded so that the amount of stock can be known. In addition, the Warehouse Admin is also required to make a letter regarding the receipt of goods to be used as proof if the goods have been received by the company.
2. Checking the Stock Condition of Goods
The next way the Warehouse Admin works is that every item or product in the warehouse must be checked for its condition first, including having to take care of the goods and equipment in the warehouse so that they are always in good condition and not damaged.
3. Input Inventory Data Quickly and Accurately
The amount of stock in the warehouse needs to be updated at any time, whether it’s incoming or outgoing products. One of the duties of the Warehouse Admin is to input inventory data into the program.
4. Packing products before sending to consumers
The Warehouse Admin Staff is also in charge of preparing goods or products before shipping to consumers, for example by adjusting sizes, checking quality, checking goods according to orders to the process of packing goods.
5. Checking and Accepting Returned Goods from Buyers
In a business, of course, it is common for goods to be damaged when they arrive in the hands of consumers.
Generally this is caused by an error in delivery time, either because it is crushed by another item, it falls, or because the courier is careless. It can also be caused by product defects during the production process.
Defective or damaged products will be returned to the company, usually the Warehouse Admin and Marketing Admin are jointly in charge of receiving and recording the goods and then set aside to a special place.
6. Do stock taking
Stock taking is the calculation of physical inventory in a warehouse or shop. The purpose of the stock taking itself is to ensure the stock of goods that are still in the system with the stock in the warehouse. This activity is included in the SPI (Internal Control System) section.
7. Updating Products that are Entering an Expired Period
Goods in stores or in warehouses must always be checked, especially goods in the form of drinks or food. Because this item has an expiration date, don’t miss it and keep it displayed in the store.
One of the ways the Warehouse Admin works is to check and record several products that are about to expire.
8. Make Monthly Warehouse Stock Administration Reports
In addition to reporting performance within 1 month, other Warehouse Admin tasks also report warehouse stock accounting administration to the company.
Where the report consists of the actual amount of stock, the number of damaged products, the number of incoming and outgoing goods, the number of products that will enter the expired period.
9. Make a Travel Letter
Travel document is one of the documents that must be carried by the driver when sending goods. Usually this letter is made by the warehouse admin accompanied by the leadership’s signature. In addition, the travel document must be made when sending large quantities of goods.
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Requirements to Become a Warehouse Admin
Apart from knowing how the Warehouse Admin works, those of you who are interested in the Warehouse Admin profession must certainly understand what requirements must be met.
Where the more requirements and qualifications you fulfill, the greater the chance of being accepted as a Warehouse Admin. The qualifications are as follows:
- Having experience in the same field is a plus.
- At least a Diploma major.
- Have good communication skills and accuracy.
- Have the ability to supply chain, stock management and logistics.
- Structured, procedural, and neat.
- Be responsible and honest.
- Accustomed to deadlines and achieving targets.
- Quick response, assertive, diligent, and communicative.
- Able to operate computer equipment smoothly, especially Ms. Word and Microsoft Excel.
What is the Salary of a Warehouse Admin Staff?
In large companies, the income of being a Warehouse Admin can be said to be quite large. Based on information found on the internet, there are several job vacancies for Warehouse Admin Staff along with salary information. The salary range for the Warehouse Admin staff itself starts from Rp. 2,000,000 to the largest Rp. 6,500,000.
That is information on the income range of warehouse admin staff in several companies. The salary may vary for each company, usually according to the size of the company and the responsibilities of the Warehouse Admin staff themselves.
However, if the job of being a Warehouse Admin has become your passion. So of course no matter what salary you get as long as you like your job and of course if your work is good at the company, it’s not impossible to be appointed as a Warehouse Supervisor.
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How to Recruit Quality Warehouse Staff
There are several tips that sibakua friends can follow so that they can recruit employees, one of which is qualified warehouse staff, which include:
1. Educational Background
Looking for warehouse staff with related backgrounds can certainly support the desired quality of work. Determine the educational background that correlates with this position
2. Have Skills and Abilities
Education does not always guarantee that employees have the ability or skills to become warehouse staff. But in recruiting someone, it is necessary to test whether the field is right for the intended candidate.
3. Have Work Experience
Prospective employees who have worked are considered to be more competent and effective at work, especially since the work they were previously involved in is still related. Also pay attention to their track record while working at the old company.
4. Special Training
The training that companies provide can be in the form of knowledge about the position in which they are involved. Sibakua friends can apply this to employees who are not yet actively working so they can improve their skills
5. Providing Social Security
Warehouse staff will often be faced with goods that are heavy and can be dangerous. Of course, providing insurance such as BPJS Employment can be an option to protect them
6. Implement Safety Wear
In recruiting warehouse staff, you also need to provide them with safety wear, equipment that guarantees their safety at work.
7. Providing Transparent Wages and Jobdesks
Companies must also explain what jobdesk they will do so that these employees can prepare themselves from the start.
Clarity in what are the components of wages and salaries also needs to be discussed so that if employees agree they can immediately work with enthusiasm, especially if career paths are explained.
8. Using a Trusted Platform
There are several job search platforms that are often used when companies want to disseminate job vacancies. Such as linkedin, joobstreet and various other locker portal providers that have proven to be credible.
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Warehouse Staff KPI example
Each company or business owner has its own Key Point Indicator (KPI) to fulfill all daily warehouse operational activities. However, in general the warehouse KPIs include:
1. Packing or Packaging
Warehouse staff are tasked not only in structuring the warehouse but also in the process of packing or packing goods. This process is carried out by packing warehouse staff or known as packers.
Packer is a worker who is required to be able to carry out all activities of packing goods to the hands of consumers.
2. Collection of Goods
This process includes taking the goods to handing them over to the intended party. KPIs that can be used in the picking process include: the number of orders taken, the percentage of successful picks, the return time for each order and the pick-up fee per order. Staff who perform this task is called “Picker”.
3. Delivery
The shipping process is the last job of the warehouse staff. In this case, the warehouse staff is tasked with making deliveries to ordering parties such as clients directly.
Indicators that can be used to measure its performance include: the percentage of deliveries made per hour and the delivery time and cost of each order.
How to Measure Warehouse Staff Performance?
Warehouse staff performance can be measured based on the following 3 things including:
1. Type of Work
One of the things that can be measured to improve the performance of warehouse staff is related to the type of work of each staff, which includes: work schedules, habits and how to complete each job.
Condition
Furthermore, things that can be measured in improving staff performance are related to the conditions encountered while working because this will greatly affect the performance of the warehouse staff themselves as well as the performance of other warehouse staff.
2. Work Performance
Work performance is related to the performance of the warehouse staff itself. So, the ability to work will determine whether the staff has good work performance or not.
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How to Improve Warehouse Staff Performance
There are several efforts that can be made to help improve the performance of warehouse staff, including:
1. Monitoring Staff Performance Routinely
By monitoring the work or performance of staff on a regular basis, business owners will be able to evaluate staff performance and provide additions and input for staff performance so that staff performance can continue to improve.
2. Provide Adequate Facilities
Providing adequate facilities and equipment will certainly support the performance of a warehouse staff in carrying out their duties. In addition, other non-work facilities such as comfort in the workplace can also be a benchmark for increasing the performance of warehouse staff.
3. Ensure Security
Working in a warehouse and dealing with dozens of goods and often using heavy equipment is quite dangerous. Therefore, work safety is something that must be considered by business owners.
It is necessary to provide various health and safety equipment to warehouse staff so that staff will be able to feel more secure and focus on their work.
4. Provide Training
Providing training / training on a regular basis is also very much needed to help hone the skills of the warehouse staff. The skills training can be in the form of soft skills (such as how to use technology) or hard skills so that employees’ abilities will be further honed and improve the performance of warehouse staff.
5. Implement Clear Working Hours
Time discipline is also an important thing in improving the performance of warehouse staff. Regularity in all activities in the warehouse based on a predetermined schedule can prevent the accumulation of goods or running out of stock.
Companies can provide convenience for warehouse staff with online attendance , making it easier for employees to take attendance at any place while doing work.
6. Discuss with staff
Company owners also need to establish good communication with staff to exchange opinions in finding ideas as to what needs to be replaced, added or improved in warehousing activities and ask how their feedback will be operational in the warehouse. This will also make the staff feel able to contribute and maximize their performance.